TERMS OF SERVICE

The purpose of these Terms of Service is to govern relations arising from the use of the Tribe application of Mobicom Corporation LLC. These terms regulate the rights, obligations, liabilities of the parties, and other related matters during the use of Tribe.

1.Definitions

1.1."Service Provider" refers to registration, event creation, participation, time selection, receiving notifications, making payments, communication, and other related activities provided to users through the Tribe application and social media platforms such as Facebook and Instagram.

1.2."User" refers to any individual, legal entity, or their legal representative who has registered an account on Tribe or is utilizing the service.

1.3."Organizer" refers to a User who creates an event, meeting, gathering, poll, or appointment on Tribe.

1.4."Participant" refers to a User who has registered to participate in an event, meeting, or appointment created by an Organizer.

1.5."Event" refers to online and offline meetings, events, training sessions, gatherings, polls, or appointment scheduling activities created on Tribe.

1.6."Personal Data" refers to information capable of directly or indirectly identifying a user.

1.7."Data Controller" refers to Mobicom Corporation LLC, the entity operating the Tribe service, which determines the purposes and conditions for collecting, using, and processing personal data.

1.8."Third Party" refers to subcontractors and service provider organizations necessary to deliver services such as payments, hosting servers, email delivery, mapping, analytics, and authentication.

1.9."DAN Authentication" refers to the state digital identification and authentication service used to verify user registration, login, administrator rights, or specific actions.

2.General Terms of Service

2.1.Tribe enables users to create events, register participants, schedule appointments, conduct polls, send notifications, manage payment details, and access other related functionality.

2.2.While Tribe strives to provide continuous and reliable service, temporary service disruptions may occur due to internet network conditions, user device limitations, third-party systems, or force majeure events.

2.3.Tribe reserves the right to perform technical updates, maintenance, or apply operational restrictions to ensure service security, proper functionality, and user data privacy.

2.4.Certain features may be subject to fees. Conditions, pricing, and payment methods for paid services will be transparently communicated via the Tribe application and website (tribe.mn). Users may access paid services upon accepting the applicable fees and terms.

2.5.Tribe reserves the right to take necessary actions, up to removing content, restricting access, or suspending or terminating user privileges, if it detects on its own or determines through investigating user complaints that user-posted content exhibits any of the following characteristics:

a) Content that violates legislation or is prohibited by competent authorities;

b) Content that incites violence, discrimination, or hatred;

c) Any type of content related to violence against children, obscenity, or exposing children to harmful influences (Tribe maintains zero tolerance for such violations; upon detection, such content will be immediately deleted and, if necessary, reported to competent authorities);

d) Content that advertises or sells alcohol, intoxicating substances, drugs, or other legally restricted products, or targets underage users;

e) Obscene or pornographic content;

f) Content intended for fraud, misinformation, or spreading false information;

g) Content containing defamation, insults, or damage to reputation and honor.

In the event of the above violations, Tribe reserves the right to remove content, restrict, or terminate user accounts without prior notice, and is obligated to report severe violations to competent authorities.

Account Registration and User Rights

3.Account Registration and User Rights

3.1.To use the Service, Users must register by providing accurate and complete information.

3.2.Users are solely responsible for maintaining the confidentiality and security of their account credentials, passwords, and access rights.

3.3.Users shall be fully responsible for all actions conducted under their account, including created events, invitations sent, content submitted, and payment transactions made.

3.4.Users are obligated to verify their identity through the DAN system when organizing paid events or as required.

3.5.Tribe reserves the right to suspend, restrict, or delete an account if the submitted information is determined to be false, unlawful, infringing on third-party rights, or in violation of these Terms of Service.

4.Technical Requirements

To use Tribe, the following conditions are required:

4.1.A smartphone, tablet, computer, or other device capable of connecting to the internet.

4.2.A stable internet connection.

4.3.The latest version of the Tribe application or a modern web browser installed.

4.4.An active email address or phone number.

4.5.A valid payment method when using paid services.

5.Rights and Obligations of Organizers

5.1.Organizers are obligated to enter accurate information regarding event titles, descriptions, dates, times, locations, participant capacities, participation terms, and other details.

5.2.Organizers must notify participants within a reasonable timeframe in the event of any changes, cancellations, or postponements of an event.

5.3.Organizers are responsible for the content, management, and participant interactions of the events they create.

5.4.Organizers are prohibited from creating illegal, unethical, infringing, fraudulent, or misleading events.

5.5.Organizers shall use participants' personal data solely for organizing the specific event and are strictly prohibited from unlawfully transferring, using for marketing, or disclosing such data to others.

6.Rights and Obligations of Participants

6.1.Participants must provide accurate information when registering for an event.

6.2.Participants shall comply with the terms of the specific event, the instructions of the Organizer, and Tribe's Terms of Service.

6.3.Participants are obligated not to disrupt other users, Organizers, or the Tribe system, and to refrain from illegal, offensive, discriminatory, or rights-infringing behavior.

6.4.If a Participant is unable to attend a registered event, they are obligated to cancel their registration or notify the Organizer where feasible.

7.Prohibited Conduct

Users are strictly prohibited from carrying out the following activities:

7.1.Posting content that violates laws, or contains violence, discrimination, obscenity, fraud, defamation, insults, or otherwise infringes upon the rights of others.

7.2.Using the personal data, images, videos, or contact details of others without authorization, or for purposes other than those permitted.

7.3.Gaining unauthorized access to, hacking, tampering with, disrupting, overloading, or distributing viruses/malicious code across the Tribe system.

7.4.Using another person’s account, impersonating others, or providing false information.

7.5.Copying, reselling, reverse-engineering code, or using automated bots on the Service without prior written authorization from Tribe.

7.6.Downloading, collecting, storing, or transferring event participants' information to third parties without authorization.

8.Payments and Refunds

8.1.Certain services on Tribe may be subject to fees, and paid service details will be presented to users in advance.

8.2.Payments may be processed via Monpay and other payment methods supported by Tribe.

8.3.Tribe does not store sensitive financial credentials, such as full credit/debit card numbers or CVVs, on its servers.

8.4.Refund, cancellation, and reimbursement terms shall be governed in accordance with the standard dispute resolution terms of Monpay and applicable payment processing providers.

8.5.Organizers shall be solely responsible for the refund and cancellation policies of paid events they create.

9.Intellectual Property

9.1.All rights, titles, and interests in and to the Tribe name, logo, domain names, design, software, system architecture, content, and related materials remain the exclusive property of Tribe / Mobicom Corporation LLC.

9.2.Users shall not copy, modify, distribute, sell, or reuse any portion of the application without prior written consent from Tribe.

9.3.While ownership of event details, images, descriptions, and content submitted by Users remains with the respective User, Users grant Tribe the right to use such content for rendering services, displaying events, sending notifications, and technical processing.

9.4.Users are obligated not to post content that infringes upon third-party copyrights, trademarks, reputation, personal data, or other rights.

10.Limitation of Liability

10.1.While Tribe endeavors to ensure safe and continuous Service operations, Tribe shall not be held liable for damages or delays arising under the following conditions:

10.1.1Issues originating from the user, including device malfunctions, poor internet connectivity, application settings, or compromise of user login credentials.

10.1.2Disruptions in third-party systems, including payment processing, email, hosting, mapping, login, or authentication systems.

10.1.3Unexpected or force majeure events, state authority decisions, or power, network, or infrastructure failures.

10.1.4Disputes arising between Organizers and Participants, or issues regarding event quality, content, and management.

10.1.5Any other circumstances not directly attributable to the Service Provider.

10.2.Users shall be liable for any damages caused to Tribe or third parties resulting from their breach of these Terms of Service.

10.3.The Service Provider assumes no obligation to fully monitor illegal user actions, organizer-submitted content, or direct communications between users.

10.4.Users shall independently handle any claims arising from their unauthorized use of third-party intellectual property.

11.Personal Data

11.1.Tribe collects, uses, processes, and protects user personal data in compliance with the Law of Mongolia on the Protection of Personal Information and related legislation.

11.2.Detailed terms governing personal data processing are set forth in the User Consent, which forms an integral part of these Terms of Service.

11.3.Users utilize the Service upon reading and agreeing to these Terms of Service and the User Consent.

12.Complaints and Feedback

12.1.Users may submit inquiries, feedback, or complaints regarding the Service via:

•Email: support.tribe@gmail.com; hello@tribe.mn; tribe@mobicom.mn

•Website: tribe.mn

12.2.Complaints must include the user's name, contact information, problem description, and relevant supporting evidence.

12.3.Tribe will review submitted complaints and respond within a reasonable timeframe.

13.Amendments and Dispute Resolution

13.1.Tribe reserves the right to amend the Terms of Service at any time and will present such updates to users.

13.2.In the event of material modifications, Tribe will notify users through the application, website, email, or other available channels.

13.3.If a User does not agree with the amended Terms of Service, they reserve the right to discontinue using the Service and delete their account.

13.4.Continued use of the Service after changes take effect constitutes acceptance of the updated terms.

14. Dispute Resolution

14.1.Matters related to these Terms of Service shall be governed by and construed in accordance with the legislation of Mongolia.

14.2.The parties shall endeavor to resolve any disputes amicably through negotiation.

14.3.If a dispute cannot be resolved amicably, it shall be settled by the competent courts of Mongolia.